Can I get a refund?

image
01 Apr

Can I get a refund?

No. All purchases made through Silver State Lottery are final.
Once a transaction is completed and a ticket is issued, it cannot be refunded, reversed, transferred, or canceled under any circumstances. This policy applies to all users, regardless of reason, and is strictly enforced to maintain the integrity, fairness, and legal compliance of our lottery platform.

Silver State Lottery operates in accordance with Nevada Revised Statutes governing charitable gaming, which prohibit the refunding or cancellation of lottery ticket sales after the point of transaction.

Attempted Chargebacks or Payment Reversals
Any attempt to initiate a chargeback, dispute, or unauthorized reversal through your financial institution or payment provider will automatically trigger our fraud response protocol. This includes:

Immediate account suspension

Invalidation of current and future ticket entries

Reporting of the incident to relevant financial authorities

Potential civil action or criminal prosecution for fraud or misrepresentation, in accordance with applicable laws

All payment activity is securely logged and time-stamped. Users agree to these terms upon account registration and ticket purchase.

What If I Accidentally Purchase the Wrong Number of Tickets?
Unfortunately, accidental purchases are not eligible for refunds, credits, or modifications. All transactions are processed in real time and are considered final once confirmed.

To prevent errors:

Review your ticket selection carefully

Verify the number of entries and payment details before clicking "Confirm"

Use the “Preview Purchase” feature on your dashboard if available

By completing a transaction, you acknowledge and accept that you are solely responsible for verifying purchase details prior to final submission.

Summary of Refund Policy:
1. No refunds

2. No reversals

3. No cancellations

4. No exceptions

Silver State Lottery is committed to transparency, fairness, and responsible gaming. These policies ensure that all participants are treated equitably and that proceeds are appropriately directed toward Nevada’s charitable initiatives.

Recent Blog Posts

We may use cookies and other tracking technologies when you visit our website or any related media platforms, mobile websites, or mobile applications. These tools help us customize the Site and enhance your user experience. learn more

Allow