PRIVACY POLICY

Effective Date: [Insert Date]

1. Introduction

This Privacy Policy outlines how [Your Organization] (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of individuals (“you” or “users”) who visit our website, participate in our lottery or fundraising activities, or otherwise interact with our services. By using our website or services, you consent to the data practices described in this Privacy Policy.

2. Scope of Policy

• Application: This Privacy Policy applies to personal information we collect in the course of operating our website, online platforms, and any offline processes related to our organization’s charitable or lottery activities.

• Exclusions: This Policy does not apply to external websites or services that we do not control. Links to third-party services are governed by their respective privacy statements.

3. Information We Collect

3.1 Personal Information

We may collect the following types of personally identifiable information (“PII”) when you voluntarily provide it to us:

• Contact Details: Name, email address, phone number, and mailing address.

• Payment Information: When you make a donation or purchase a ticket, we collect payment details (e.g., credit card or bank information) through a secure payment processor.

• Identification Details: Date of birth or age verification information if required by law (e.g., confirming 18+ status for participation in a lottery).

• User Communications: Any correspondence via email, contact forms, surveys, or phone calls.

3.2 Non-Personal / Usage Information

We automatically collect non-personal information about website visitors, including:

• Device & Browsing Data: IP address, device type, browser version, operating system, and referral URLs.

• Cookies & Tracking: We use cookies, web beacons, and similar technologies to understand usage patterns, authenticate logins, and enhance user experience.

4. How We Use Your Information

We process personal information for the following purposes:

1. Service Provision:

   • Issue lottery tickets, process donations or merchandise purchases, verify eligibility, and notify winners.

2. Communication:

   • Respond to inquiries, customer service requests, or send newsletters/promotional materials (with consent).

3. Compliance:

   • Comply with federal, state (including Nevada Revised Statutes Chapter 462), and local regulations governing charitable lotteries and gaming, including audit or financial reporting obligations.

4. Site Optimization:

   • Analyze trends, manage online traffic, and continually improve our website’s design and functionality.

5. Security & Fraud Prevention:

   • Detect, prevent, or address security breaches, unauthorized activities, or claims of illegal behavior.

5. Legal Bases for Processing (If Required)

If you are subject to privacy laws that require a legal basis (e.g., GDPR), we typically rely on:

• Consent: You have given clear consent for us to process your personal data.

• Contract: Processing is necessary for a contract (e.g., lottery ticket purchase) or pre-contract steps.

• Legal Obligation: Processing is necessary for compliance with legal or regulatory obligations (e.g., gaming laws).

• Legitimate Interests: Processing is necessary for our legitimate interests, and not overridden by your rights.

6. Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your data under these circumstances:

1. Service Providers:

   • Trusted third parties performing functions on our behalf (e.g., payment processors, analytics providers, marketing assistance). They are contractually obligated to safeguard and use the data only for authorized purposes.

2. Legal & Regulatory Compliance:

   • Disclosure as required by law, subpoena, or regulation, especially under Nevada gaming regulations for audits or compliance checks.

3. Business Transfers:

   • If we consider a merger, acquisition, restructuring, or similar event, your information may be disclosed to the involved parties under confidentiality agreements.

4. Protecting Rights:

   • Where necessary, to protect our rights, property, or safety, or that of our users or the public.

7. Data Retention

We retain personal data only for as long as it is necessary to:

• Fulfill the purposes for which it was collected;

• Comply with applicable financial, audit, or legal requirements;

• Enforce our agreements;

• Resolve disputes.

Once retention is no longer necessary, we securely dispose of or anonymize the data.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. Although we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Cookies & Tracking Technologies

• Cookies: Small text files stored on your device that help us remember user preferences and improve site performance.

• Managing Cookies: You can usually configure your browser settings to reject cookies or prompt you before accepting them. Note this may limit certain functionalities on our website.

• Analytics: We use third-party analytics (e.g., Google Analytics) to gather information about how visitors interact with our website, helping us optimize user experience. These providers have their own privacy policies.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 (or other relevant age of consent) without parental consent. If we become aware that a minor has provided us with personal information without the consent of a parent or guardian, we take steps to remove such data.

11. Your Choices & Rights

Depending on your jurisdiction, you may have certain legal rights regarding your personal information, such as:

• Access: Request details about the data we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion (“Right to Erasure”): Request deletion of your personal information when it is no longer needed or if it has been processed unlawfully.

• Opt-out of Marketing: Withdraw consent from receiving direct marketing communications.

For inquiries or to exercise these rights, please contact us using the information in Section 13 below.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates become effective upon posting the revised policy on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically to stay informed about our data-handling practices.

Contact Us

If you have questions about this Privacy Policy, or wish to exercise any legal rights you may have regarding your personal information, please reach out to us at:

Comprehensive Healing Solutions Foundation (CHS)
Attn: Privacy Officer
Pahrump, Nevada 89048
Phone: (775) 910-9168
Email: support@silverstatelottery.com
Website: https://silverstatelottery.com